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Frequently Asked Questions
Shipping Policy
All introductory shipping is free.
Good customer service is important to us. Our goal is to ship your items accurately and on time. Please review our shipping policy below for information on our fulfillment services:
All orders are processed within one business day Monday through Friday. Orders placed on Saturday or Sunday will ship on Monday.
Shipping charges for all non-introductory orders will be calculated and displayed at checkout.


What is CBDA?
Cannabidiolic acid (CBDA) is one of over 100 cannabinoid compounds found in the cannabis plant genus. CBDA is a non-psychoactive cannabinoid, meaning: there is no feeling of being high.
Hemp-derived CBDA oil should not be confused with hemp seed oil (which is extracted strictly from the seeds of the hemp plant) and contains no cannabinoids. Unlike CBD isolates, Nutrient Sense whole hemp extracts are derived from the hemp flower and contain a full spectrum of cannabinoids, terpenes, flavonoids, and other essential nutrients. Scientists have found that these compounds work better together rather than alone.



What are the benefits of whole hemp-derived CBD extract?
The plant-derived cannabinoids in hemp have the potential to interact with a network of neurotransmissions found within the body’s own balance regulator: the endocannabinoid system (ECS). The ECS reacts to plant-derived cannabinoids (phytocannabinoids) just as it would to those produced naturally within the body (endocannabinoids). Many find that hemp influences a wide range of various issues such as reduced stress, more restful sleep, and relief from soreness and pain.

Will your products show on a drug test?
Our hemp extract is not a CBD isolate. We work to preserve the full spectrum of compounds from the hemp flower including no less than 85 different cannabinoids. Therefore, our products may contain a trace amount of THC cannabinoid (no more than 0.3%) which is inherent in the hemp plant. This is considered to be the legal limit. For those who undergo drug testing, we advocate checking with a healthcare professional when considering hemp based products as each individual body chemistry and reaction to cannabinoids varies.

Are the ingredients in the lotion and oils safe?
Each individual ingredient has a long-standing history of safety and effectiveness. When used as directed, Nutrient Sense products pose no long or short-term health risks and are neither addictive nor habit-forming.
There are no reported harmful side effects associated with our product ingredients. If in rare cases side effects do occur, they tend to be mild and short-term ( e.g. tingling/itching at the site of application, tiredness). Please refer to WebMD safety pages for the possible side-effects of each ingredient found in our products.

How do I know if I have a hemp-related allergy?
As with any botanical, it is advised that you consult with your healthcare provider before use. Although hemp-related allergies are uncommon, they do exist. There is reported cross-reactivity between cannabis plants and certain foods such as tomato, peach, and hazelnut. The symptoms of cannabis allergy include rashes, hives, swelling, runny nose, sneezing, itching, and watering eyes.

Are your products dairy, gluten, GMO and soy free?
They are. Each ingredient is fully disclosed. Note: Some of our products do contain pure colloidal oats. The raw oats have been processed in a certified gluten-free environment.

How much oil or lotion should I use with each application?
Nutrient Sense products are available in varying concentrations. Application amounts will vary for everyone. Unless your doctor recommends a specific dose, 10 to 20 mg a day is a common amount to start with. We recommend using the product consistently, beginning with a minimal amount to test. Natural processes take time. Even so, many full-spectrum hemp users have found they did feel the effects of the benefits during the initial use.

Your products contain active, synthetic-free ingredients. How do you ensure freshness during shipping?
Each bottle is flushed with nitrogen. This safe and inert gas is used to protect live ingredients and preserve freshness in all temperatures.

Do you have a customer service guarantee?
Absolutely. Our products come with a 14 Day Money Back Guarantee. If you are not fully satisfied with your order, simply contact us within 14 days of your original purchase and we will promptly arrange for a refund. When purchasing, you understand that the product contains hemp oil. Our products are manufactured according to the Oregon Department of Agriculture using guidelines for CGMP standards for hemp-based products. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide.
DAMAGE DUE TO FREIGHT OR SHIPPING
All of our products are tested for quality and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check the product carefully to ensure it has not been damaged during shipping. All claims for damaged products must be made with 48 hours. Please contact us and provide detailed information for any product damaged during shipping within that time.